Prior to my next job trip, which is taking me to New Zealand, I was required to have my passport stamped for a work visa by the New Zealand Embassy in Washington DC.
I filled out an enormous amount of paperwork, and attached a self addressed pre-paid UPS envelope (as instructed) so it can return safely and quickly to me, just in time for my travels.
UPS lost it. The embassy had a record of handing it to the UPS guy, but for some reason UPS never scanned the tracking number and the package has gone missing.
This left me in a state of hysteria; In my position, I can not afford to lose a job, and I most definitely don't even want to think this would actually happen because of some idiot at UPS.
They promised to do a search , but did nothing, Even after I gave them the New Zealand Embassy's address and the date of when it was supposedly picked up. Nobody on the "search team" has even bothered to locate the UPS truck which picks packages from that area.
At the end,*I* had to trace down the dude who's in charge of that location, and although he was keen on helping, he couldn't find my package anywhere.
This left me not breathing and not sleeping; Now, after the 8 days of the official UPS search are over, I am supposed to get a new passport, and still manage to get the work visa from DC in time.
This whole thing is costing me lots more (to be exact: $542 so far and that's not the end of it) than what UPS wants to reimburse me with ($18 for that envelope that was never found).